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Returns Policy

Returns Policy

Should you change your mind about your purchase, please return the unused goods to us with your proof of purchase within 14 days and we will offer a full refund or replacement. Items outside of the 14 days but within 28 days will be offered an exchange or credit note – either will be at our discretion.

This does not affect your legal right, including your right to claim a refund, replacement or repair where the goods are faulty. 

Refunds will not be given on the below items:

Sale items*, turf, perishable goods (including food), bedding plants, special order items, garden machinery and products that are in unsaleable condition.

*Sale items are non-refundable - if items are returned within 14 days they are eligible for credit only.